Don Norman’s companion book to The Design of Everyday Things (which everyone says is just wonderful, though I personally have not read it) was underwhelming. I thought he was repetitive and reaching for examples. I thought his “future” seems to have happened about three years ago. I thought that his almost total disregard to the internet seems absurd for this decade. And I thought he was at his best when talking about the abstract and not trying to bring in the case studies that again were overused and underinteresting. Not a glowing review, but only because I believe I had such high standards.